IT Essentials

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IT Essentials


IT Essentials covers fundamental computer and career skills for entry-level IT jobs. Students apply skills and procedures to install, configure and troubleshoot computers, mobile devices and software.




Learn the fundamentals of connecting computers to networks. Enjoy working with Cisco Networking Academy’s advanced simulation tools with hands-on labs to hone your troubleshooting skills and immediately practice what you learn!


  • Develop skills for entry-level technical support roles

  • Prepare for CompTIA A+ certification exam

  • Build your foundation for CCNA-level courses


Estimated Time to Completion: 70 hours

Prerequisites: None


Course Delivery: Instructor-led


Learning Component Highlights:

  • 14 chapters and 99 practice labs

  • Cisco Packet Tracer, virtual laptop and virtual desktop learning tools

  • 29+ interactive activities

  • 18+ assessments throughout the course

  • 1 final and 2 practice certification exams


Course Recognitions: 

  • Certificate of Completion

  • Digital Badge

  • Letter of Merit